In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
Dr Matharu is a Genuis
My wife and I have been with Dr Matharu for over 20 years and he is the sole reason we attend on a regular basis since prior to meeting with Dr Matharu I personally, was not a willing Patient!
Our dentist Dr, Matharu is by far the best dentist we have ever had, and we would not dream of going anywhere else for our dental needs
Dr. Matharu is an excellent dentist in whom I have great confidence
Hartej is an amazing dentist, very comforting and absolutely great at what he does!
I was very nervous but Dr Tej made me feel at ease. He explained everything to me and made sure I understood. The clinic is very clean and luxurious . The staff are very helpful and approachable. I would recommend this clinic to anyone looking for a trustworthy dentist. I can’t wait to finish my…
Would highly recommend! Amazing practice with friendly faces, special mention for Dr Tej who is knowledgable and welcoming. The practice is sleek and modern, felt like a showroom! Can’t wait for my follow up!
I had the best experience at the cosmetic dental gallery. Not only will the staff professional but they were very friendly too. I will definitely be back again even just for a visit and a friendly hello. I’m very happy with my results. Dr Tej was patient with me and fully understood the look I…
I had come in for an emergency appointment and Dr Tej was able to see me in no time. He fixed my composite bonded tooth, and was professional, caring and super helpful throughout. I could not recommend The Cosmetic Dental Gallery enough. The environment itself is beautiful and it doesn't feel like you're in a…
A great experience, Dr Tej and team were very welcoming and helpful - highly recommend.