Re – opening Update!
We would like to thank all our patients for their understanding and patience during this very difficult time of extended practice closure. This policy has been created using the latest multiple update sources from both the Medical and Dental Professions. Below are some of the important and updated developments that we are putting in place, here at The Cosmetic Dental Gallery. As you know, all dental practices in the UK were instructed to close in late March by the Chief Dental Officer due to the potential risk of Coronavirus infecting the dental team as well as everyone associated with the practice. Our PM Boris Johnson announced that the rate of transmission of the virus has declined dramatically and there is thank goodness light at the end of the tunnel. The worldwide Covid-19 pandemic is still being evaluated and policies and recommendations are likely to change in line with new scientific evidence over time.
As per the government announcement it is our intention for all staff members to return to work on Monday 8th June unless an extension to the current lockdown is recommended by the government or professional bodies. The CDG team will be preparing the practice for reopening and practicing updated procedures in line with government guidelines before patients return to the practice. We will be resuming our services from Monday 8th June but there will be different protocols in place due to COVID-19.
Clean Environment at The CDG
Our normal cross-infection control protocols at The CDG against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.
What are we doing right now at The Cosmetic Dental Gallery?
Although the dental practice is closed, we are working very hard to plan for our return. We are privileged to be part of a highly advanced dental practices group and we have been working together to study all aspects of how best to help you and our team for many weeks. Currently, we have researched and assimilated information about many topics relating to the challenge posed by Covid-19. Our aim is to create a robust “Gold Standard”of precautionary procedures and protocols that will protect our patients and staff to ensure we are all as safe as possible in every situation. This goes far and above any recommendations likely to be put in place by the authorities.
Before You Visit Us
We will give you a courtesy call to check for any issues surrounding your general health as well as asking about any signs and symptoms of coughs, colds and other signs of respiratory infections. We will also ask questions on the well-being of anyone in your close family circle as well as checking you have not recently travelled from any current high-risk areas in the World. Your appointments will be scheduled on the telephone,and in order to help maintain social distancing we will ask you to pre-pay for your treatment planned for the day if possible. There will still be contactless payments available should you choose to purchase any oral hygiene products. This will greatly help limit your waiting time at the practice and help prevent the build-up of significant numbers of people together in our waiting area. These measures are highly recommended and are based on the proven best practice safe steps taken in Denmark, Germany, Spain and many other countries.
We would recommend that patients in the high-risk category delay non-essential dental treatment for as long as possible until the downward trend of pandemic becomes clear. The following link will give you further information
We will notify you if we feel that your treatment should be delayed.
When You Arrive
We ask that you arrive 5 minutes before your appointment time and call us to let us know you have arrived. We will supply you with a mask to wear if you wish whilst you wait. Alternatively, you can wait in your car with your driver outside the practice and we will call you in as soon as your appointment is ready to start.
A member of staff will then greet you and check that your temperature is normal. If your temperature is above the normal limit of 37.8C, you will be advised to rebook your treatment and follow the government guidelines for self-isolation. We will try to strictly limit the number of patients waiting and you may notice our appointment times are a little different; this is so we can stagger the arrival of our patients to help maintain social distancing as far as we reasonably can.
We will need you to use our special disinfectant hand sanitiser and use a special anti-viral mouthwash to cleanse your mouth and throat.
The steps we must take to prepare ourselves and the treatment room:
We have taken many steps to protect the safety of our team and most importantly to us – our patients: –
All dental staff will be upgrading their personal protective equipment in line with current recommendations and evidence including FFP2 and FFP3 masks, powered respirators, visors and protective clothing as appropriate. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our attire may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!
So, as you can see, we are taking every conceivable reasonable step we can to take care of your wellness. However, rest assured that we will treat you with our customary good humour and of course kindness and respect. We love helping our patients at The Cosmetic Dental Gallery and we will do everything we can to assist you.
In the meantime, we can be contacted during normal working hours on our surgery number as above and as always if you have an emergency outside of those hours, I will personally take emergency phone calls on my mobile number 07435 884 049. These are unusual and tough times for all of us, thank you for your patience!
Whilst we are home bound due to the lockdown, if you have a friend or family member who needs dental care or advice, then I would recommend two things at present: –
As a team, we always assure you of our best attention. Please keep safe.
Dr H S Matharu and team
COVID-19 is an illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.
PLEASE STAY AT HOME IF YOU DISPLAY ANY OF THE FOLLOWING CORONAVIRUS SYMPTOMS
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Should you suspect you have Coronavirus please use the NHS 111 online tool to assess what your next steps should be.Only call 111 if you cannot get help online.
How long to stay at home:
How to avoid catching and spreading coronavirus (social distancing)
Advice for people at high risk
If you’re at high risk of getting seriously ill from coronavirus, there are extra things you should do to avoid catching it.
Dr Matharu is a Genius
My wife and I have been with Dr Matharu for over 20 years and he is the sole reason we attend on a regular basis since prior to meeting with Dr Matharu I personally, was not a willing Patient!
Our dentist Dr, Matharu is by far the best dentist we have ever had, and we would not dream of going anywhere else for our dental needs
Dr. Matharu is an excellent dentist in whom I have great confidence
Hartej is an amazing dentist, very comforting and absolutely great at what he does!
I was very nervous but Dr Tej made me feel at ease. He explained everything to me and made sure I understood. The clinic is very clean and luxurious . The staff are very helpful and approachable. I would recommend this clinic to anyone looking for a trustworthy dentist. I can’t wait to finish my…
Would highly recommend! Amazing practice with friendly faces, special mention for Dr Tej who is knowledgable and welcoming. The practice is sleek and modern, felt like a showroom! Can’t wait for my follow up!
I had the best experience at the cosmetic dental gallery. Not only will the staff professional but they were very friendly too. I will definitely be back again even just for a visit and a friendly hello. I’m very happy with my results. Dr Tej was patient with me and fully understood the look I…
I had come in for an emergency appointment and Dr Tej was able to see me in no time. He fixed my composite bonded tooth, and was professional, caring and super helpful throughout. I could not recommend The Cosmetic Dental Gallery enough. The environment itself is beautiful and it doesn't feel like you're in a…
A great experience, Dr Tej and team were very welcoming and helpful - highly recommend.